Bespoke Supported Living

Individual support to suit your loved-one

At Westbrook Care, bespoke supported living is all about putting the individual first. We don't believe in one-size-fits-all care. Instead, we work seamlessly with our clients, families, and professionals to design support that matches each person's unique story, strengths, and ambitions. Our mission is simple: create a personalised care experience that truly feels like home.

Take the First Step Towards Truly Personalised Care

Discover what makes Westbrook Care different. If you're ready to find out how bespoke supported living can work for you or a loved one, we're here to help.

Make a Referral

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How we help

Support Can Be Customised to Fit Complex Care Needs

Bespoke supported living at Westbrook Care means we tailor everything to your loved one's needs. Rather than fit people into existing services, we craft individual care packages that reflect assessed needs, preferences, and future goals. If a person needs a specific kind of environment, perhaps a single-occupancy property in London, Surrey or the South East we find and develop just the right placement.

From day-to-day home care to managing more complex health or behavioural needs, we shape our support around what matters most. Our specialist accommodation support, person-led care planning, and flexible supported living models enable people with acquired brain injury, mental health needs, learning disabilities, and challenging behaviour to have greater choice, independence, and safety. Everything is geared towards helping each individual grow and enjoy a meaningful, fulfilled life.

the impact

Aspects of Bespoke Care We Can Combine for Your Loved-One

We understand that care must be individual, compassionate, and adaptable. That's why both our bespoke supported living services as well as community-based support at Westbrook Care include a wide array of services, which can be combined as required. Here's a closer look at what we can provide:

Support with personal care and daily living tasks: We help as much or as little as needed with routines such as bathing, dressing, cooking, and household management.
Medication monitoring and administration: We safely handle medications, ensuring treatments are given on time and in the right way.
Individualised support plans for complex and additional needs: Person-led care planning is at the centre of what we do, adapting to changing requirements including physical disabilities or epilepsy.
Emergency response and safety management: Our staff are always ready to respond to urgent needs and keep clients safe at home.

Every care plan is updated as needs change, making sure your loved one receives support that fits them perfectly.

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Why Westbrook Care Services Makes a Difference

Westbrook Care is proud to offer bespoke supported living that goes above and beyond standard services. There are several reasons families, professionals, and individuals trust us with complex and specialist care:

Experienced, compassionate staff

Our teams are fully trained for complex and additional needs. We don't use agency workers, so relationships are consistent and meaningful.

Person-centred, values-led approach

We value respect, safety, independence, and stability, and those principles guide each decision.

Continuity and stability

Consistency matters,our teams stay with clients for the long term, building genuine connections and trust.

Specialist capability

We have strong experience in “hard to place” cases, working collaboratively to design custom supported housing solutions.

High standard environments

Every home is of the highest quality, safe, comfortable, and designed for individuality.

Working in partnership:

We work closely with families and healthcare professionals, ensuring support is coordinated and effective at every stage.

Everything we do at Westbrook Care is about making life safer, happier, and more independent for every person we support.

FAQs

What does bespoke supported living mean?

Bespoke supported living means creating personalised care and support plans based on each individual's specific needs, preferences, and goals, rather than using a standardised approach.

Can support be built from scratch for my loved one?

Yes, Westbrook Care designs custom supported living from the ground up, including identifying or sourcing suitable accommodation and flexible support packages.

How involved is the individual in planning their support?

Individuals are at the centre of all planning. We use person-led care planning, involving them and their families in every decision to ensure services match their wishes.

What types of care can be included in bespoke supported living?

We offer a range of care including personal care, companionship, medication management, community-based support, and emergency response, to meet complex needs.

Are Westbrook Care staff experienced with complex and hard-to-place cases?

Yes, our compassionate team is highly trained in supporting complex needs such as acquired brain injury, learning disabilities, and behavioural challenges.