CQC registered - good

Compassionate 
Support Meeting Your Needs

At Westbrook Care, we take pride in being CQC registered carers in Surrey, London and the South East, devoted to delivering compassionate, high-quality support to individuals and families. Our experienced, person-centred support approach enables people with autism, mental health needs, acquired brain injury, learning disabilities, and other complex care needs to live more independent, fulfilled lives. Whether you or your loved one needs daily visiting care, innovative supported living, or round-the-clock in-home support, we're here to listen, adapt, and help you achieve your goals.

Get in touch here to arrange an initial consultation.

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our background

Our Background: Delivering Care for All

Westbrook Care began with a vision: to create a safe haven for people who are often described as “hard to place.”

Since our founding, we've grown as a values-led care provider for complex needs throughout the South East. By building strong relationships with families and health partners, and always focusing on respect and consistency, we've set the standard for effective and compassionate supported living.

Surrey Care Association logo supporting social care providers in Surrey with a focus on five key services

 
 
 
 

​ ​ Client Testimonial

 

“I am happy because my support worker takes care of me.”​

 
 
 

 

our philosophy

Westbrook Care's Overarching Philosophy

At Westbrook Care, we recognise that risk can never be eliminated - only understood, managed and progressively reduced. Our goal is not containment but recovery; not surveillance but stability; not restriction but carefully enabled freedom.

By combining specialist staffing, rigorous risk assessment and psychology-led practice within thoughtfully designed homes, we provide a humane and effective alternative to repeated hospitalisation - one that prioritises safety, dignity and the genuine possibility of long-term recovery.

 
 
 

Our Values

Our Mission & Values

Compassion 

Treating everyone with empathy and kindness

Respect

Honouring dignity, privacy, and individuality

 

Expertise

Delivering professional, specialist care

Integrity

Practice honesty, transparency, and trust

 We believe that everyone deserves respect and opportunities, and our values shape every service we provide

 
 
 

Meet our support workers

Meet Our Support Workers

Behind Westbrook Care is a team of dedicated support workers in London, Surrey and the South East who are not only experienced but truly passionate about improving lives.

Our staff don't just possess the right qualifications: they are trained to handle the diverse, sometimes complex, requirements of supported living and care for people deemed “hard to place.” We stand apart by offering stability and continuity, with the same faces providing regular, reliable care, and by never using agency staff. Our close partnerships with families foster trust, reassurance, and the warmth of genuine relationships.

five friends standing together outdoors embracing each other highlighting unity and connection in a natural setting 6 friendships 6 moments 6 memories

 
 
 
 
 

 

Why Choose Us

Why Families Trust Our Specialist Care

Choosing Westbrook Care means selecting more than just a care provider for complex needs in Caterham. We deliver exceptional, person-centred support by:

  • Providing stability and continuous care: We don't rotate staff, ensuring genuine bonds and trust develop in every home.
  • Never using agency staff, guaranteeing a familiar, dependable team.
  • Carefully selecting high-standard properties, always comfortable, well-equipped, and homely.
  • Offering bespoke care plans, meeting each individual's preferences, strengths, and aspirations.
  • Our staff are practically trained to deliver safe, specialised support, no matter how complex the situation.
  • Collaborative approach: We work with families, healthcare professionals, and other partners to get things right, every time.
  • Over a decade of expertise, with a 95% satisfaction rate.
  • Success stories that show real, positive change in our clients' independence and wellbeing.

When you partner with Westbrook Care, you're choosing values-led care services, innovative supported living, and a commitment to dignity and opportunity for every individual.

 
 
 
 

Success Story

Toby's Journey

  As a result, Toby now enjoys getting involved in community activities safely, all while gaining greater independence and leading a happier, more fulfilling lifestyle.

His Story

Toby's experience with Westbrook Care has been truly transformative. Previously, he relied on a handling belt for support when out in the community. Here, we've embraced a more empowering approach,offering hands-on staff assistance, clear communication strategies, and psychologist-designed support plans made just for him.

As a result, Toby now enjoys getting involved in community activities safely, all while gaining greater independence and leading a happier, more fulfilling lifestyle