Home Care in Surrey, London and the south east

Quality Care Services for Individuals with Complex Needs

At Westbrook Care, our CQC registered carers provide home care to individuals with a range of complex and additional needs. We are dedicated to offering community-based, outcome-focused and values-led support for adults living with acquired brain injury, learning disabilities, mental health needs, epilepsy, and more. Our service is designed for those who are often considered hard to place, giving each person the attention and respect they deserve.

Get in touch here to arrange an initial consultation.

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Being there when it matters most

 

Supported Living

Our supported living services offer a stable, consistent home environment. At Westbrook Care, we work with partner housing associations to source high-standard, homely properties in Surrey, London and across the South East of England. With practical training and expertise in community-based care support, we provide:

  • Independent living skills development
  • Structured daily routines
  • 24/7 support and supervision
  • Social and community integration

Supported living with us means focusing on what each person can achieve and maintaining a sense of personal control.

Supported Living

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In-Home 24-Hour Care

For those requiring round-the-clock support, our in-home 24-hour care provides complete adult social care services and peace of mind. We design care plans with families to ensure safety, comfort, and tailored attention both day and night. Our dedicated team offers:

  • 24/7 continuous monitoring and care
  • Individualised support plans for complex and additional needs
  • Emergency response and safety management
  • Specialist care for conditions like epilepsy, acquired brain injury, and autism

Westbrook Care ensures continuity with familiar support staff who understand each client's unique requirements.

In-Home 24 Hour Care

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 What we do

Care Designed Around You

We believe everyone deserves a safe, nurturing environment and care that is as individual as they are. Our home care in Surrey, London and the South East is crafted around each person's needs, preferences, and aspirations. Whether you need supported living, flexible care services, or specialist support, our person-centred approach ensures dignity, independence, and wellbeing. 
Our person-centred approach ensures dignity, independence, and wellbeing. We work closely with families and professionals to build individualised care packages that truly make a difference.​

Care Services  Specialist Care

 
 
 

bespoke supporteed living

We also offer Bespoke Supported living

Our bespoke supported living services are tailored to meet the unique needs, preferences, and goals of every individual. We create personalised support plans that provide the right level of care while encouraging independence, comfort, and a true sense of home. 

Bespoke Support 

 
 
 
 
 
 
 

 

Why Choose Us

Why Families Trust Our Specialist Care

  • Highly experienced, compassionate staff, never from agencies
  • Person-centred, values-led approach to every individual
  • Consistency and stability, our teams build long-term relationships
  • Specialist experience in complex and additional needs
  • Safe, nurturing home environments of the highest standard
  • Collaborative work with families and health professionals

 
 
 
 

​ Testimonial


“Even though the role can be hard and often challenging, making a positive difference to someone's life and helping them become more independent brings feelings of accomplishment and satisfaction. Westbrook care is supportive, encourages inclusion and promote diversity, equality, staff health and safety that's some of the vital reasons I would like to work with Westbrook care.”

Meritta Yvonne Wright, Support Worker

 
 
 
 

​ Success Story

Ollie's Transformation: Overcoming Complex Challenges and Finding Stability

 Now, Ollie is thriving. He has successfully completed chemotherapy, and has become much more confident in his routine, initiating tasks independently, and engaging more positively with staff 

Before Care

Ollie, 54, came to us with a complex mix of learning disabilities, autism, ADHD, epilepsy, and other health and behavioural challenges. His previous placements had broken down, and incidents of difficult behaviour were common. Ollie's care needs demanded a completely bespoke approach, one that balanced routine, medical support, and adaptability.

Specialist Support

We brought together a multidisciplinary team of mental health professionals, support workers, and healthcare providers to create a flexible, specialist care package. Consistency and respect were key, with regular therapy, individual interventions, and expert medication management. We invested time in relationship-building, ensuring Ollie always had the same dedicated team.

Stability & Life

Now, Ollie is thriving. He has successfully completed chemotherapy, and has become much more confident in his routine, initiating tasks independently, and engaging more positively with staff, peers and his family. He's eating well, and even starting to look for a girlfriend. His story is just one example of how Westbrook Care helps those with complex needs find independence, safety, and fulfilment, whatever their history.

 
 
 
 

​ Get In Touch

Get Started

Ready to explore home care in London, Surrey and the South East for you or your loved one? 

Westbrook Care is here to help. Get in touch to arrange your friendly assessment with Westbrook Care's supportive team.

 Call 01883 333 055

 Email Us

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